• Last one year has been difficult and challenging for most businesses. We at BRAND Capita have had our share of challenges too. We decided to offer our services on-line, in spite of our approach being strongly oriented towards face-to-face interactions. Fortunately, this worked wonders for clients and the outcome of this new approach served as a game changer, smoothing the transition and sparking business growth for our clients too.
    Inspired by the result achieved for our clients in difficult times, we will continue to offer our services through on-line mode also as per the current business environment for the immediate future. We have signed on many orders during this period using on-line-only mode of delivery, while still connecting one-on-one with our clients to offer solutions on delivering “WoW” experience to their customers.
    We have laid strong foundation in the online mode of delivery, and today we are fully equipped to offer complete online services in the CX space to our clients globally.

    Get in touch with us to know more!

Our Philosophy
  • Every Moment in our life brings new EXPERIENCE, These Experiences lingers in our mind influencing our EMOTIONS and our ACTIONS leading to an OPINION been built about a product, a service, a person or an Organization

    OPINION = BRAND

What We Do
  • Brand Capita leaders in delivering Customer Experience Management solutions. We facilitate you to design WOW customer experience and assist implementing a customer-centric organization.

Results
  • Increase Sales
  • Decrease Operating Cost
  • Increase Staff efficiency
  • Align Organization to Values
  • Build Strong connect across channels
 CEM Brand Capita Pvt. Ltd.

Customer Journey Design Workshop

 CEM Brand Capita Pvt. Ltd.

BRAND design strategies

 CEM Brand Capita Pvt. Ltd.

Executive Training

Services and Methodology

Enhance Customer Experience to Drive Profitable Business Growth

Brand Capita understands the importance of ensuring a good customer experience right from the first connect with a brand towards building an emotional connect and hence a loyal customer base. In any relationship, the strength of the Human to Human (H2H) emotional bonding defines the success and longevity of the relationship. Our Customer Experience Design model enhances your H2H emotional connect with your customers

To know more about our services feel free to download
the BRAND capita corporate deck

All of these Clients have realized benefits

Always these are the things which where on top of mind of our clients

  1. They had challenge in differentiating them from competition with respect to Product, Price & availability.
  2. They have challenge in addressing growing expectation from customer
  3. They had challenges in retaining existing customer & employee workforce.

Case Studies
Get In Touch With Our Team