Narcos
Narcos

case studies

Customer Experience Discovery & Improvisation program

To Gauge Consistent delivery of TATA Building India (TBI) program ascertain the efficiency and effectiveness of the Program. The concern area was Experience getting delivered at the event and further, it was not to the mark of TATA sons Brand Image

READ MORE

Experience Management Protocol for Exhibition & Trade Show

Clients spend a good amount of Money, time, resources for participating in Trade-Fair. In any typical trade-fair there are different sets of visitors, like special invitees, visitors with generous interest clients in product/services, casual visitors who have no interest in clients product or service

READ MORE

Average Bill Concept

Client, One of leading print solution providers for more than two decades. The challenge was Optimize billing cycle-time and man power and sending bills to specified customer locations on time

READ MORE

White Paper Jewellery Industry

The Potential: Market Survey Reports (By: AT Kearney & World Gold Council 2013)

  • The Indian domestic gems and Jewellery industry had a market size of INR 251,000 Cr in 2013, with a potential to grow to INR 500,000 to 530,000 Cr by 2018
  • In the last decade, 75 per cent of gold demand in India has taken the form of Jewellery. More than two-thirds of that demand comes from the countrys rural population

READ MORE

Client, Retail Jeweler Enhance Customer Experience To Drive Profitable Business Growth

Client is based out in Western Maharashtra. The brand is synonymous with purity, high quality and transparency with the trust in the brand built carefully for close to 88 years

READ MORE

DRUPA, Customer Experience Management at Exhibits

Client, A Pioneer and largest in domain of security & personalize printing initiated to go global, hence participated in DRUPA trade fair in Germany. Their challenge was to impress global customers

READ MORE

Personalize Experience at Jeweler studio

Client already had a Brand Image because of their existence in market for 65 years as traditional jeweler. Ventured into concept of designer jewelry

READ MORE

Franchisee Model

The franchise is an alternative to building “chain stores” to distribute goods that avoids the investments and liability of a chain. The franchisor’s success depends on the success of the franchisees. The franchisor is a supplier who allows an operator, or a franchisee, to use the supplier’s trademark and distribute the supplier’s goods. In return, the operator pays the supplier a fee..

READ MORE

Retail Franchisee Model

Client is leading apparels manufacturing with established Brand. Company has established sales network through showrooms Mumbai and tire 2 cities in Western Maharashtra and as a first step towards gauging effectiveness of their customer experience journey, and want to emotionally connect with their customers. The brand is synonymous make in India concept and are highly patriotic

READ MORE

Client, Retail Jeweler Root Cause Analysis for Franchisee Business

Client is a leading jewelry brand in Western Maharashtra. The brand is synonymous with purity, high quality and transparency with the trust in the brand built carefully for close to 200 years

READ MORE